CASP Volunteer Guide

Thank you for contributing your time and energy to CASP’s mission!

Below please find an overview of CASP, the people we serve, and our expectations for our volunteers.

After reading this page and before beginning your volunteering, please agree to abide by the guidelines described on this page by entering your name at the bottom of the page and pressing the “I AGREE” button.

What CASP Provides

CASP’s mission is to cultivate a supportive community for those seeking asylum in the U.S., while providing for basic needs and accompanying asylum seekers on their journey towards building a life in this country.

 

As part of this process, CASP:

Finds host homes or housing for those seeking asylum

Assists them in navigating the asylum process

Helps them achieve independence and self-sufficiency

Supports clients with food, shelter, and other daily needs as they resettle in our community

The Asylum Process

Asylum seekers in the United States are:

Displaced people fleeing violence and persecution in their home countries.

Already physically present in the U.S. or at a port of entry; refugees are screened and approved prior to entry into the U.S. and resettled by the U.S. State Department.

What happens to asylum seekers after they arrive in the United States?

They must apply for asylum within one year of their date of arrival into the U.S.

Understanding Asylum Seekers Issues

In our everyday contacts with our asylum-seeking guests, we often enter situations that necessitate understanding our guests and following clear standards of behavior and protocol. Please read the following description of some of the issues you might need to deal with as a volunteer working with asylum seekers, including trauma, safety, and acculturation. Following that is a section regarding volunteer conduct and our policies on driving, background checks, reimbursement, and sexual harassment and abuse.

 

Trauma and Safety

We believe that those who work with asylum seekers must keep in mind that the seekers are here, not for comfort or economic gain, but simply because they are not safe in their homeland. Most have encountered and overcome extraordinary danger on their way here, and most suffer scars, physical or mental, acquired on their journey. In addition, they may display a chronic, free-floating anxiety known as culture shock, a term that covers a number of reactions that individuals may have dealing with long-term exposure to a new environment.

The emotional needs of our clients is a primary responsibility.

CASP’s case manager is trained in evaluating the various problems our asylum seekers may have, and the manager will refer those seekers for appropriate psychological treatment if needed. However, it is up to all of us to be alert to what may seem to be a seeker’s unreasonable fears, depressions, tantrums, or other out-of-place behaviors and to report these to the case manager for evaluation.

Also, it may seem natural to us to ask seekers to share the experiences that brought them to this country, but often this kind of remembering will trigger traumatic responses. The best course is to wait until our clients feel ready to come forward with their stories and do so without prompting.

Finally, although we believe there is little chance that the threats our seekers have come here to escape will follow them or that misguided resentment in our own community will find them, it is wise to be cautious and to report any unusual incidents to a CASP representative for investigation or intervention. It is CASP policy that the CASP Executive Director (click here for email) or a designated agent must approve, prior to release, any publicity concerning the asylum seekers under our care. Confidential information, such as medical, financial, and legal status, shall not be shared with anyone unless authorized by the client or in an emergency.

Volunteer Policies

This section provides guidelines for your volunteer work with CASP. If you have questions, feel free to contact the CASP Volunteer Coordinator at volunteering@caspvt.org.

NOW, AGAIN, WE WELCOME YOU TO CASP!

While it is necessary to share the rules and regulations set forth above, we’re happily looking forward to working with you as, together, we support the people who have risked so much to find safety and a renewed life in the U.S.

Many of you will be working in your own communities, and you can direct questions to your local team leaders. For unanswered questions, please write to the CASP Volunteer Coordinator at volunteering@caspvt.org.

Policy Sign-off

To serve as a CASP volunteer, you need to sign the following agreement by entering your name and pressing the “I AGREE” button below.

I have read and understood the volunteer policies outlined above and am willing to undertake volunteer assignments in compliance with those policies. This means that I will not work alone with asylum seekers without meeting CASP’s safety requirements for one-on-one volunteering, and I will follow CASP’s policies on publicity, confidentiality, and sexual misconduct and abuse prevention.

 

Volunteer Guide Form(#9)